Submit a Claim - Instructions

You are a member of the Class if you (a) resided within the states of California, Washington, or West Virginia during the Class Period or have opted out of Comcast’s arbitration clause as recorded within the arbitration clause opt-out list kept at Comcast’s offices; and (b) paid Comcast a rental fee for a Set-Top Box at any time during the Class Period. Among those excluded from the Settlement Class are Judge Anita B. Brody and members of her judicial staff of the United States District Court for the Eastern District of Pennsylvania, as well as any federal, state, or local governmental agency, and any judge, justice, or judicial officer presiding over this matter and members of their immediate families and judicial staffs. For a full list of individuals or entities who are excluded from the Settlement, please call 1-888-748-8055 or email info@SetTopBoxSettlement.com. The Class Period is from January 1, 2005 to September 5, 2018.

If you qualify for benefits, you must complete and submit a Claim Form including all required information. You can quickly and easily file your Claim Form online below. The deadline to file a claim online is 11:59 p.m. PDT on August 31, 2019. You also can request one be sent to you by calling 1-888-748-8055 or by writing to Comcast Set-Top Box Settlement, P.O. Box 6006, Portland, OR 97228-6006. Claim Forms submitted by mail must be postmarked on or before August 31, 2019.

Please read all instructions carefully and fill out the Claim Form completely.

Documentation:

Former Comcast subscribers must submit one of the three below-identified forms of proof of payment with their Claim Form to be eligible to receive benefits under the Settlement. If you are a current Comcast subscriber seeking benefits for service provided at an address in addition to or other than your current address, you must provide one of the three below-identified forms of proof of payment.

  • A cancelled check reflecting payment to Comcast during the time period from January 1, 2005 to September 5, 2018; or
  • A credit card or bank statement reflecting payment to Comcast during the time period from January 1, 2005 to September 5, 2018; or
  • An invoice from Comcast reflecting a rental fee charge for one or more Set-Top Boxes during the time period from January 1, 2005 to September 5, 2018.

Documentation must be clear and legible copies. If you plan on filing your claim online, please have this documentation ready before your start your online submission, as you will not be able to save your claim and return to it at a later time.



File Online:

After clicking the button below, you will be asked to provide your contact information and information about your subscription status and Set-Top Box rental. If documentation is required as described above, please have this documentation ready before your start your online submission, as you will not be able to save your claim and return to it at a later time.

Please read all instructions carefully and fill out the Claim Form completely.


File by Mail:

If you wish to submit a Claim Form via mail, you may download a copy of the Claim Form here. You will need to provide all of the information requested on the Claim Form, attach any documentation, sign it, and date it. Then, mail the Claim Form to the Claims Administrator at the following address:

Comcast Set-Top Box Settlement
P.O. Box 6006
Portland, OR 97228-6006


Remember, all Claims must be submitted online or postmarked no later than August 31, 2019.